how to add additional fields in reports or in search list view in service desk plus MSP
I created a Service Catalog and a service Category in my Manage engine. I also added 3 additional Fields in my Service Catalog
as
numeric Fields which Names are : Phone number , Order Number,Customer Number.
I need to be able to search my requests using these 3 Additional Fields and
I need to extract data from those fileds in order to make a report
But The Point is that These Additional Fields are not listed in default Search Fields and also I Cant make a Report to find these fields information, What should I do?