How to configure & design SDP from start

How to configure & design SDP from start

Hi,

Im new to the form so please be gentle on me :)

We have recently purchased SDP and will be migrating over from our existing ITSM platform (Netheldpesk)  over the coming months.

Can anyone point me in the right direct for the best design and config steps to take, I have the admin PDF and its very useful but at 1000+ pages there is a lot of reading, does anyone have any advice or can point me in the right direction from best steps to take from startup or migration from another ITSM?

Many thanks
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      • Colin

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