IE11 - Cannot merge tickets or Delete 'draft' reply

IE11 - Cannot merge tickets or Delete 'draft' reply

Hi Guys,

I have an issue with IE11 where I can't do the following:

  • I can't seem to merge tickets. When I select the tikets and click Actions > Merge, nothing is happening. I'm not getting the popup to confirm to merge them. My popups aren't blocked either.

  • I have a draft email in the ticket details and when I click on 'Delete' nothing is happening.

Both of these are working successfully in Chrome.

Can you please investigate and advise?

Ta
Jami


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