in request view, display an icon if the request/incident has associated tasks
Hello
it would be very helpful for the dispatching, if in the request view, icons were displayed if the request/incident has associated tasks:
- one (lets say) red icon if all associated tasks are still open
- one orange icon if at least one associated tasks is still open
- one green icon if ALL associated tasks are closed
It could be done in the same way than conversation, notes or approval status icons are displayed.
Thanks a lot for your feedback
Best regards, Marc
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