Good Morning.

We have seen that as of Service Desk version 9303, if approval of an incident is made by someone and we have more than one approver registered on the ticket, the other approvers become unnecessary. 

This new feature does not suit us. Is it possible to return the format as it was before, or add a parameter to select how the system should behave? Or, make the system have an authorization process by access levels?

Thanks.

Best Regards.