Integrate ServiceDesk Plus to Sharepoint

Integrate ServiceDesk Plus to Sharepoint

Hi

 

We have just started to use ServiceDesk Plus.

 

But we have all our documentation stored in a on premise Sharepoint solution.

It's documentation regarding IT Services and Business Service down to basic support documentation for the IT department.

 

We are working now to set up the CMDB and want to connect the documentation for each CI-item. Is there any way for us to use one or several links to our Sharepoint?

We don’t want to move all documentation to ServiceDesk under the CI-typ Document. Due to we lose version handling and don’t need to keep the same document updated on several places among other things.

 

I have tried to use the "Asset- Additional Field" but that don't get us the result that we want. A clickabel link to Sharepoint.

Any suggestions/solutions for this? Maybe somebody that has solved this before?

              New to ADManager Plus?

                New to ADSelfService Plus?