iOS App Errors

A couple users have reported errors today when using the Helpdesk app on their iphones or ipads. The first one reported no usability at all. After reinstalling the app, he could get it working, but still an this error, which was also reported by another user. Can't attach a screenshot right not, but there is a red bar at the bottom appears when you open the app or perform certain tasks, but then hides after a couple seconds. It shows a message,"Module provided in the request is not supported." It's unknown what module it's talking about, and the "request" is usually just displaying the list of tickets or opening one up to read.

I installed the app myself on my new iphone for the first time today and I don't get either of these errors, naturally.

We are all on the version of the app currently at ver 4.1.1 updated in June ( https://itunes.apple.com/us/app/servicedesk-plus-it-help-desk/id460035266?mt=8).