Knowledge Management - Solution - User not able to see a solution previously approved but with new version pending approval

Knowledge Management - Solution - User not able to see a solution previously approved but with new version pending approval

Dears,

Whenever we are updating a previously approved public solution, we realize that this solution stops being visible by the user, until it's approved again.

The expected behavior should be that the user will still see the last approved version, until the new one is approved.

There are several adverse impacts:
- If a technician proposes changes without informing the knowledge manager, this solution will not be published to end users anymore
- A knowledge manager can't have much time to assess the solution since this is no longer visible to end users
- If an update is rejected, the whole solution is rejected, meaning that if someone makes a mistake by any change with the update, the previously approved version will be lost.

Please advise how to solve this issue.


Kind regards,
JS
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