License Renewal Question
Hi,
We are currently using the (Free) Standard version of SDP, which has been working very well for us.
When I log in as Administrator, I am now receiving a warning that the license will expire in 23 days, together with a yellow "Renew" button, which I have pressed.
The resulting form has been pre-populated with License Id, Customer Id, Email and CompanyName, and is also asking me for "Number of Technicians", "Number of Nodes" and "Add-Ons" with check-boxes for "RoboTech" and "Multi-Language".
The "About" box in SDP tells me that "Number of Technicians" is currently 10, "Robo Technician" is set to "NO" and "Multi Language" is set to "YES", however, no information is shown re "Number of Nodes". This is shown as a required field, so I presume the form cannot be submitted without selecting an option.
I would appreciate it if someone could point me in the right direction...
Cheers - Henry
We are currently using the (Free) Standard version of SDP, which has been working very well for us.
When I log in as Administrator, I am now receiving a warning that the license will expire in 23 days, together with a yellow "Renew" button, which I have pressed.
The resulting form has been pre-populated with License Id, Customer Id, Email and CompanyName, and is also asking me for "Number of Technicians", "Number of Nodes" and "Add-Ons" with check-boxes for "RoboTech" and "Multi-Language".
The "About" box in SDP tells me that "Number of Technicians" is currently 10, "Robo Technician" is set to "NO" and "Multi Language" is set to "YES", however, no information is shown re "Number of Nodes". This is shown as a required field, so I presume the form cannot be submitted without selecting an option.
I would appreciate it if someone could point me in the right direction...
Cheers - Henry