Managing Notification Templates for Individual Accounts
I am trying to manage two sets of email templates - one with embedded Request Links for clients with AD integration. The other without the links for clients that do not have AD integration. (For security purposes we are unable to let these clients access the portal)
I can create a template for an individual account with no problem - but when I update the template for "All Accounts" the customised one gets overwritten. Aside from manually creating notification templates for each and every account, is there a way to avoid this?