Adam France Formation Lap
Is there a way to install the ME MDM app without an Apple ID? I understand that I can install other apps without an Apple ID through the VPP program, but I cannot figure out how to get the MDM app installed without having to use an Apple ID. I even go the ME MDM app through the VPP but still comes up as an App Store App.

Thanks

Replies (5)

Hi Adam,

Greetings from Mobile Device Manager Plus Solution.

You can install the ME MDM app without apple ID if the ME MDM App is added through VPP. This feature is enabled in our latest build. Kindly update your server to the latest build (92049) through the below link and Sync the VPP apps.

https://www.manageengine.com/mobile-device-management/service-packs.html

Kindly drop a mail to " mdm-support@manageengine.com" for any further query.

 

Assuring you of our best services as always.

 

Regards,

-----

Ravin R

Technical Support Engineer

Desktop and Mobile Device Management Solution

Direct Support : +1 408 916 9886

Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)

[Desktop Management |Desktop Management forMSP|OS Deployment|Mobile Device Management]

**'New ticket' for 'new request' would help us to serve you better


Adam France Formation Lap
I'm running build 92073. I already got the app through VPP but it doesn't look like it will sync the app because the app is already in the repository. I cannot remove the app to get the VPP version to sync because it gives me an error that the ME MDM is a default app and cannot be removed.

Thanks
Adam.
Adam France Formation Lap
When I sync with Apple VPP it will only sync 1 of the 2 apps. It shows it has completed syncing 2/2 apps but under total apps synced it only shows 1:

If I try to remove the MDM app I get a "Default App" error:

The other apps I get via VPP install with no Apple ID prompts.

Thanks
Adam.


Hi Adam,

Thanks for the update.

The shared feature is currently available on Mobile Device Manager Plus Solutions. I trust you are in Desktop Central MDM.This feature is yet to be released in our Desktop Central MDM solution and the same will be available at the earliest.

Kindly drop a mail to "desktopcentral-support@manageengine.com" with your availability to manually add the ME MDM app through VPP .

Assuring you of our best services as always.

 

Regards,

-----

Ravin R

Technical Support Engineer

Desktop and Mobile Device Management Solution

Direct Support : +1 408 916 9886

Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)

[Desktop Management |Desktop Management forMSP|OS Deployment|Mobile Device Management]

**'New ticket' for 'new request' would help us to serve you better

HI Adam,

App store apps that were added in the MDM App repository can be converted to VPP apps automatically including ME MDM. The issue that which was reported in this Forum is been fixed in our latest Build.

Kindly drop a mail to " mdm-support@manageengine.com" or"desktopcentral-support@manageengine.com" for any further query.

HELP DOC:

Regards,

----------

Praveen Kumar .E
Associate Technical Consultant 

Desktop and Mobile Device Management Solution

Direct Support : +1 408 916 9886

Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)

Desktop Management | Desktop Management for MSP | OS Deployment | Mobile Device Management | SCCM Third Party Patch Management ]