Multi-level Account /Sub-account structure

Multi-level Account /Sub-account structure

Hi,

Among our customers, there are some big multi-national corporations where different business departments use different products from us and who are supported internally by different sections of their IT Department. I would like map this structure in SC's account/sub-account structure. The reason why I would like to do this is because I would like to give the team leaders of the business departments and the associated IT section guys visibility over all related requests in the Web Portal.

So, I would like to suggest permitting several levels of sub-accounts, for example:


Account level
ACCOUNT A
ACCOUNT A
ACCOUNT A
First-level sub-account
SUBACCOUNT Aa
SUBACCOUNT Ab
SUBACCOUNT Ab
Second-level sub-account
SUB-SUBACCOUNT Aa1
SUB-SUBACCOUNT Ab1
SUB-SUBACCOUNT Ab2



I hope what I have in mind becomes clear... If not, please let me know and I'll clarify.

Kind regards,
Susanne
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