hello

 

I get a ServiceDesk Plus lic for my company and I installed it and import data from csv file that is ok we have requesters and i add 2 additional request (IP and LINK) and I edit request template and add 2 single line field to request template (IP and LINK)

when we add new request it get name and departement name from requester detail and fill the request form automatically but not for IP and LINK field hoq we cat do somthing to fill the ip and link fields in new request form when we add a request name

 

sorry for bad english

best regards