[Office 365 / Azure] Unable to reset password

[Office 365 / Azure] Unable to reset password

Hi,

I'm rolling out ADSS+ Pro to my users but have hit a major snag - password resets are not syncing with users O365 accounts consistently.

The Reset Password Audit Report does not give too many clues, is there a way to view more information for these failures? My understanding is that AD changes replicated to O365 over ride the Azure password policies, so I'm not sure what the issue is (but it's a show stopper as of now):

 
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