Hi,

I am wondering if there is any work being done on the API regarding new features and extending already implemented features?

I have been creating an add-in for Service Desk Plus and another one for Support Center Plus

There are two things that SDP has in there API that are missing from SCP

1. Fetch Support Reps. that belong to a particular Group

    in SCP i can get all groups and all support reps but not support reps in group.

2. Upload attachments and link to request.

Is this something that is on your road map ?