Password Expiry Notification is not working

Password Expiry Notification is not working

Hello,

i have a problem with the Password Expiry Notification Service in ADSelfService.

I have created a notifications job and the administrator receive a e-mail with a report, but the user does not receive an e- mail. 

In the report is the value of the column "Password Expiry Date" 0. (please see the attachment)    

Do you know why? Can you help me?

 

We have two 2 Domain Controller with Windows Server 2012 and the Domain functional level / Forest functional level is Windows Server 2008 R2

 

Thank you

Alexander

 

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