viraj Formation Lap

Please update status of SD-63897

in ServiceDesk Plus  •  General  •  19 Jun, 04:36 AM
Dear Sir,

Please update SD-63897 Status?

Thanks

Viraj Potnis

Replies (1)

Charles Arokiaraj Ignatius Product Expert-SDP
Hi Viraj,

Agent will be scanning the workstations every one hour and collect the difference information in a delta file, we are going to change the scanning methodology in such a way that when ever there is a difference collected, that will be sent across to the server and it will be updated for the asset. 

Once this functionality is implemented and released, this issue will be automatically addressed as the data from Windows 10 even if fast boot feature is enabled will be sent across to Servicedesk in every one hour.