Portal Settings - Adding to Report Tab

Portal Settings - Adding to Report Tab

Sorry for all the questions here, I'm looking through the help before I post!

Within the Reports tab on a Customer Portal it says no reports available.

Is there any way that I can get a custom report that would show all calls and their status for the particular account that the user is associated with, as long as the Contact is set to 

"Contact can view :- All requests from their Account (Primary Account)"

Within our calls there is a lot of "technical blabber" between us and the development team that we don't want the customers to see within the request itself.

Within the Portal the aim would be to allow the customer to have access to :-

Add New Request button
Search Public approved Solutions
Run a Custom report that shows the support id, call description, contact, created, last updated, status for their Account
Have access to the My Details Tab

and remove access to the main Requests tab so that they would be unable to see the background babble.

Is this possible please?

Cheers

Rich

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