Priority Matrix

Priority Matrix

Hi


We are trying to set up the Priority Matrix (SDP 9209) but kept getting errors. Although we have managed to get rid of the errors we found that changing these records results in the inability to select some of the Priority values in the matrix.  

What are the standard Urgency and Priority values that come with the system as we have some strange ones that seem illogical to me and I am not sure if they were in the basic system or if someone has dabbled.


Many thanks


Chris 

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