Problem identifying printers and routers

Problem identifying printers and routers

Trying to report one problem and I found another: ( This is my problem but besides when tried to report a problem from Asset Explorer it show an error too). Anyway, please help me with my problem as soon as you can.

Issue Description
(The program detect an asset that is a printer and it do not recognize this asset is a printer. Anyway, I selected the item and try to change model but it can't show me any printer model.. Asset Explorer see the printer like a workstation, with one IP address but no more information. How can I tell Asset Explorer this asset is a printer?. It is the same with some routers... even when all of them are routers, the systems identify them as workstations. Please, Help!!!)




License Info
License Type = Registered
Product = Central

@Name = administrator@
@Mobile Number = 9840708355@
@Database Name = Microsoft SQL Server@
@Database Version = 11.00.5058@
@Current Build = 6114@
@32 / 64 bit installation = 32@
@Logged in users = 1@
@Zone = America/La_Paz@
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