Problem upgrading to SDP Build 9001

Problem upgrading to SDP Build 9001

Currently at version 9000. When I try to upgrade to 9001 it gives me the following message:

JRE upgrade is pending. Start ServiceDesk server once and try applying the patch.

I start SD server and try to upgrade and get the following error:

Shutdown ServiceDesk server and then try applying the patch.

I should mention I am upgrading originally from 8213 to 8217 then 9000 and now finally 9001 all in the space of a few hours with no server reboots.

Can I please have some help? Thanks.












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