Reply Not Working

Reply Not Working

One of our technicians has a problem when they select reply in a ticket, the reply doesn't show up in the ticket.  The program acts normally but the reply is never sent.  This happens in Internet Explorer 11.  Chrome seems to work normally.  We are currently using SDP version  9.2 Build  9232.
                New to ADManager Plus?

                  New to ADSelfService Plus?