Report creation assistance?

Report creation assistance?

Hi,

I'm trying to create a report that will provide me with any open/on-hold/etc. tickets (basically any tickets not closed) that are greater than a set period of time, in this instance three (3) weeks.

Are you able to please assist, I just can't work it out....

Kind regards,

Craig Blackburn
                New to ADManager Plus?

                  New to ADSelfService Plus?