Request Closed Notification - auto-reopen
Our SQL Server is setup send an email to ODSDP when there is a problem with a maintenance task or service so that a ticket is created automatically. Our ODSDP is setup to notify our users when a request is closed. When we close a request from the SQL Server, ODSDP is automatically sending an email to the SQL Server Address.Since there is no email account existing for the SQL server, only an email address, there is a bounceback and the request is re-opened. Is there a way to deal with this so that we can prevent the ODSDP from trying to send out an email just to this select account?