Requester Creating Tickets on Behalf of another Site.

We provide Manage NOC services for small to medium ISPs. Some of their locations we have as sites do not have people residing in them. They might me remote data centers, cable headends or central offices. The actual customer that we communicate with may reside in a different site in the city, etc.. Currently, in ServiceDesk Plus MSP, this remote requester can not open up a request on behalf of the other site because the product does not allow the requester to select another site under his/her account, even though we configured the requester to be able to view and receive notifications from all sites associated with account.

Are there any plans to allow a requester from a different site under the same account to open a ticket for different site other than his own?

Thanks,