Requester view of tasks and approvals
I would like the requester to have more visibility into the progress of
their Request Catalog request, specifically with the progress of tasks
and approvals. I would like the requester to be able to log into the
system and see what tasks & approvals exist on their request, the
status of each, and who they are assigned to. All requester views of
this information should be read only.
I would also like the requester to be emailed (email should include
all details) when a task or approval is assigned, updated or
completed. It would be a good idea for this functionality to be
configurable per client, as I'd guess some of SDP's clients
would want to expose this information to their users, while some may not.