REST API
Hi,
We are looking to interface IT Service Desk Plus WITH another system (CRM). I understand that you can use another system and REST API to interface and run tasks within SDP...BUT, can you use it the other way around ?
We'd like to be able to set an action (Widget or Automatic) that when a specific request is raised REST API will send out a command to CRM to setup an account.
Is this possible ?
We are looking to interface IT Service Desk Plus WITH another system (CRM). I understand that you can use another system and REST API to interface and run tasks within SDP...BUT, can you use it the other way around ?
We'd like to be able to set an action (Widget or Automatic) that when a specific request is raised REST API will send out a command to CRM to setup an account.
Is this possible ?