Borut Lape Formation Lap

reverse DNS in traffic summary

in NetFlow Analyzer  •  All Categories  •  28 Apr, 01:48 AM
Hi,

After the upgrade to the latest Opmanager and Netflow version, there is no reverse DNS resolution in the Traffic summary tab.

Is there any way to turn it on?

Replies (7)

Hi Borut,

Thank you for writing to us. Please let us know you issue in detail with couple of screenshots, we will check and get back to you.



Thanks & Regards,

Aravind Lenin
Technical Support Engg- Netflow Analyzer
Borut Lape Formation Lap
This is the summary tab, and Source/Destination columns are filled with ip addresses:



The reason I need this, is because I have created an interface group, and given priveleges to a local user (helpdesk) to access netflow only for this interface group.
But when the users access the summary tab they see only ip addresses.
Hi Borut,

Thank you for writing to us. Please send us the screenshot of the view that you are looking at,  after removing any confidential information, we will check and let you know.

Thanks & Regards,

Aravind Lenin
Technical Support Engg- Netflow Analyzer
Borut Lape Formation Lap
I have pasted a screenshot in my previous reply, but somehow it disappeared when I submitted it.

I am trying again with "Insert image". The "hidden" part is consisted of IP addresses, instead of hostnames.

Borut Lape Formation Lap
Hi Aravind,

Is there any update on this issue, or I should open a support ticket?

Regards,
Borut
Hi Borut, 

Thank you for writing to us. Please refer the below link and apply the latest consolidated patch for NetFlow Analyzer:


Once done, you can find the Resolve DNS option once you click on the Edit icon in the Dashboard Widget. Please refer the attached screenshot.

Thanks & Regards,

Aravind Lenin
Technical Support Engg- Netflow Analyzer

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Borut Lape Formation Lap
Finally the issue is solved!

Thanx for your support.

Regards,
Borut