Hello users,

Hope you all are well. 

Today's script will help you populate the request details on tasks associated. Say, an incident/service request template has multiple tasks associated and each task will get assigned to a technician. When a task is executed, the technician might have to know some details from the parent request. This script will allow you specify the field names and it will be replaced with the respective values when the request is created.

That is, the description/title provided as below in the task template

will be replaced as

The Script and the instructions to setup are available in the link below, 

https://resources.manageengine.com/resources/resource/python-populate-request-details-in-task-title-and-task-description