Search behaviour (default / advanced -- subject/description)
| Version | : 9.2 Build 9209 |
The default search for an expression in subject/title only works with the full keyword. Substrings with or without wildcards don't work. This does not apply to description. Column and advanced search work as expected.
Example:
Searching for pass or pass* will show requests/incidents which have password or passport in their description but not if these words are limited to an occurence in subject/title. Requests with pass in subject/title are listed which refutes my first suspicion, that for some reason subject/title is excluded from default search.