Searching in SC+
Searching in SC+ should be way better. When you have few hundreds clients (accounts) it is difficult to remember exactly the first name. For example, when entering new request for Hotel Alhambra we must write "Hotel" and then we see drop list of all hotels to choose from. If I write "Alhambra", nothing happens. Generally speaking, search engine is quite limited, in other forms, too.
Next, in Accounts, Recent Requests or View All Requests, we can do exactly that - view. We cannot open the request from here, we have to remember the number go back to Requests and enter the number.