when users create requests in SDP they receive an email with a confirmation saying that your request has been accepted/assign to a person/etc...

So each email has a link to SDP with that request but by default it uses SDP URL which is configured for external access. When users click that link from LAN they will be asked for a username/password again (SSO doesn't work in that case) and this will confuse most of them. My question is about having an additional link which can be accessed from internal network hence with working SSO feature. Is that doable?

Thanks.