I've created or modified several templates for the Service Catalog and I'm no longer able to see them (they are completely gone, not just grayed out) to modify them.  I am not associated to any support groups, so it's not anything to do with permissions...but I'm also an administrator, so I should have access to ALL the templates.

 

This is posting a very big issue as I need to make some adjustments to approval chains and can't view them.  I've reported the issue and am told this is a known issue.  How do I get around this? I've even created a new admin account and still can't view them.  I've completely cleaned out my cache, etc to be sure that wasn't the issue.

Thanks,

Melanie