Service Desk backup error

Service Desk backup error

Hello!
I've got an error during service desk backup.
Do you have any idea how to solve it?

Thank you for your responce.

C:\Users\a.osinskiy>cd C:\ManageEngine\SupportCenter\bin

C:\ManageEngine\SupportCenter\bin>backupdata
Starting....
Active DB Server = postgres
Database connectionProp : null
Error while trying to instantiate SQLGeneratir com.adventnet.db.adapter.SQLGener
ator java.lang.InstantiationException: com.adventnet.db.adapter.SQLGenerator
25.04.2016 9:59:40 com.adventnet.db.adapter.postgres.DefaultPostgresDBInitialize
r <init>
INFO: db.home ::: C:\ManageEngine\SupportCenter\bin\\..\pgsql
25.04.2016 9:59:40 com.adventnet.db.adapter.postgres.DefaultPostgresDBInitialize
r <init>
INFO: dataDirectory :: C:\ManageEngine\SupportCenter\pgsql\data
Database started
java.io.FileNotFoundException: SDPbackup.log (╨Ю╤В╨║╨░╨╖╨░╨╜╨╛ ╨▓ ╨┤╨╛╤Б╤В╤Г╨┐╨╡
)
        at java.io.FileOutputStream.open(Native Method)
        at java.io.FileOutputStream.<init>(Unknown Source)
        at java.io.FileOutputStream.<init>(Unknown Source)
        at com.adventnet.servicedesk.tools.SDBackUp.initBackup(SDBackUp.java:209
)
        at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:107)
        at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1749)


stopping DB Server >>>>> false
java.io.FileNotFoundException: SDPbackup.log (╨Ю╤В╨║╨░╨╖╨░╨╜╨╛ ╨▓ ╨┤╨╛╤Б╤В╤Г╨┐╨╡
)
        at java.io.FileOutputStream.open(Native Method)
        at java.io.FileOutputStream.<init>(Unknown Source)
        at java.io.FileOutputStream.<init>(Unknown Source)
        at com.adventnet.servicedesk.tools.SDBackUp.initBackup(SDBackUp.java:209
)
        at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:107)
        at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1749)

C:\ManageEngine\SupportCenter\bin>
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      • Alex

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