service desk plus configuration on Android

service desk plus configuration on Android

Please advise on the below error message coming on all Android app, please advise if you want more details to provide.

 

Error message "Could not connect to the server"



Server: servicedesk.adports.ae

Port: 443

Https enabled.

API code generated.

MSSQL 2014 on a separate server

version: 9.3 Build 9311

                New to ADManager Plus?

                  New to ADSelfService Plus?