Service Desk Plus MSP too Slow

Service Desk Plus MSP too Slow

Hi,

we are using Manage Eninge Service Desk Plus MSP Version : 9.0 Build 9009, Database : postgres

we are facing slowness issue. some time even the pages are also not loading whit screen only coming. after some refresh it will come in to normal stage. and it repeating continuously.

CPU utilisation is normal 16%, Memory utilisation is 1.56 GB of 4GB.

we increase the heap size of java from 128 MB to 2GB.

please help us to trouble shoot the issue.

Thanks
Anoop PS
Mob - 9995822232
              New to ADManager Plus?

                New to ADSelfService Plus?