ServiceDesk hang on "Application Layer Started...." using Postgres

ServiceDesk hang on "Application Layer Started...." using Postgres

Hello,

I'm working with a virtual machine in Azure Windows Server 2012 R2 64 bits.  I installed Manage Engine Service Desk Plus (Enterprise edition) and latest and several versions with the same results.  "Application Layer Started...."

We are looking to replace our on-premise server with one in Azure.  Any assistance in resolving this would be appreciated.

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