ServiceDesk Plus 9.3 Released

ServiceDesk Plus 9.3 Released

Dear Users,


We are glad to announce the new version of ServiceDesk Plus - ServiceDesk Plus 9.3, upgraded with 14 new features. 


https://www.manageengine.com/products/service-desk/servicedesk-plus-9.3-whats-new.html


It is available to download from the link below:


http://www.manageengine.com/products/service-desk/download.html


The existing customers with builds 9200..to..9241 can directly upgrade to version 9.3. Wheareas, the customers using earlier builds should first move to the build 9200 by applying the service pack available at the below link, and then upgrade to version 9.3.



Note: 

We strongly recommend you to try the upgrade in a test environment before applying on the live setup.

Steps for creating the test environment is available at the below link:


http://forums.manageengine.com/topic/points-to-be-noted-in-setting-up-test-environment


Please be informed that the migration will be preceded by a forced backup as a precautionary measure and the system can be recovered in case of any issue during the migration.


Regards,
Edwin Vasantha Kumar
Servicedesk Plus Team
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