SDP 9241 has been released and can be downloaded from the URL below,
https://www.manageengine.com/products/service-desk/service-packs.html

New Feature in 9241
    

     
SDF-38562 : Option to search POs using additional fields in global search.
    
Issues Fixed in 9241
Work Stations
    

     
SD-62547 : A site restricted technician can view other site's VM Hosts/VM Machines in their respective list views.
     
SD-65306 : While importing assets/workstations through CSV, exception is thrown if the owner's login name is provided for ownership.
     
SD-62867 : Unable to copy workstation(s) which have a barcode value.
     
SD-63937 : Hard disk details are not getting populated during the scan of Linux machines.
     
SD-39256 : For windows machine, the Ci type is shown as 'workstation' instead of 'Windows Workstation'.
     
SD-63915 : Unable to scan Windows 8 to Windows 10 OS machines, when the Hyper-V feature is enabled.
     
SD-63652 : Scanning a Host does not fetch the Servicetag and IP Address of the machine.
     
SD-63308 : Vendor name in the workstation listview is rendered blank
    
Assets
    

     
SD-65307 : Updating an asset with ownership details fails during CSV import if the same asset is tried for import without ownership details.
     
SD-64260 : Able to delete entry from Unaudited Asset list view by Technicians who have no permission to delete assets.
     
SD-63705 : Base element CI type is displayed under CI History report.
    
Software
    

     
SD-65380 : Allocated count gets mismatched in Software License details page.
     
SD-62346 : Custom software type count does not get listed in "Software" dashboard.
     
SD-60783 : Unable to enter licence key if the character is more than 100.
    
Contracts
    

     
SD-63125 : Unable to attach files larger than 10 MB in the contract module.
     
SD-62152 : Wrong purchase order ID gets listed in associated asset's list view in contract edit/view page.
    
Purchase Order
    

     
SD-63607 : Purchase Requests' additional fields does not get displayed in E-Mail notification template.
     
SD-65108 : After applying the service pack, Purchase Request additional fields does not displayed in the details page.
     
SD-64001 : Previously selected "Purchase Request" roles fails to reset when clicking the "Save and Add New" button.
     
SD-65193 : Purchase Request notification messages appear garbled in technician space notification.
     
SD-65279 : Requester name in a Purchase Request does not get displayed under "My Approvals" in home page dashboard.
     
SD-64139 : The last decimal number after the decimal point of the total cost in PO listview gets removed if the last decimal number is zero.
     
SD-64138 : PO name containing a backlash '\' displays the name excluding the '\' in the PO List view, after saving the PO.
     
SD-64087 : Only one Approver appears in the "Approved by" info of PO print preview in case of multi approver.
     
SD-63929 : Over due PO link in Purchase Order Summary widget gets redirected to 'All POs' in listview.
     
SD-63909 : 'Invoice Received' and 'Payment Done' notification for the PO does not get sent even though it shows the success message.
    
Reports
    

     
SD-21276 : Printer "Serial Number" does not get displayed in Custom Reports.
    
Vulnerability
    

     
SD-65047 : Application server fails to start when the application is installed and service pack is applied with remote mysql database.
     
SD-62587 : XSS Vulnerability issue fixed.
     
SD-39619 : Vulnerability issue fixed.
     
SD-64422 : XSS Vulnerability issue in Asset Group name.
     
SD-61836 , SD-60137 : XSS Vulnerability issue with Contract fields.
    
Others
    

     
SD-63445 : Issue with generating random password for robo technician.
     
SD-62825 : CI History is not handled for tracking of asset changes in the Professional edition.
     
SD-59121 : Newly added Cost Center does not get displayed in Cost Center list view even though it is added.
     
SD-61664 : Based on Database configuration, an option to set the LocalAuthentication password as Random or predefined, for the users added through ActiveDirectory (AD), LDAP, Dynamic user addition, users created via e-mail Requests has been provided. Make sure that the notification under Admin >> Notification Rules >> Send Self-service login details is enabled before performing the import so that LA user details will be notified to users through email.
     
SD-65500 : Synchronizing the data of those configured additional fields failed in ME-Advanced Analytics/Zoho Reports, when the application is upgraded above the 9229 ppm
     
SD-65532 : UI appears distorted when there is only one default template available in the application.
    
Behavior Changed in 9241
    

     
After upgrade, subsequent new users added through AD / LDAP / DynamicUserAddition / users created via email will have a random password set for Local Authentication. If it needs to be changed to 'predefined' password, please contact our support for further assistance.
     
Entire row of the unread Request will be displayed in bold in order to differentiate between read and unread Requests. Earlier, only the title of the Request was displayed in bold.
    
    

     

    
    

     
Please refer to the below link for the steps to install the patch.
https://www.manageengine.com/products/service-desk/service-packs.html#sp

      

       

      
      

       Thanks & Regards,
      
      

       Karthik Anand
      
      

       ServiceDesk Plus Team.