ServiceDesk Plus 9307 Released

Dear Users,

 SDP 9307 has been released and can be downloaded from the URL below,


https://www.manageengine.com/products/service-desk/service-packs.html


  
   
    Issues fixed in 9307:
   
   
    
        
         SD-65887: Status change of a Request does not get recorded in Time elapsed analysis in some scenarios.
         SD-65952: Technician details gets collapsed in Time elapsed analysis while re-assigning the Request to the same Technician.
         SD-66247: Scheduled report(s) do not work after the server is restarted.
         SD-66008: In SSO / Pass-through authentication enabled environment, during login process, the login page gets displayed for a while before user is automatically logged in.
        
   
   
    Please refer to the below link for the steps to install the patch.
       
        https://www.manageengine.com/products/service-desk/service-packs.html#sp
       
       
        

       
       
        Regards,
       
       
        Edin Vasantha Kumar
       
       
        Servicedesk Plus Team