Dear Users,

SDP 9312 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

Issues Fixed in 9312:

     

      
SD-67331: Unable to submit post data in IE when the SSO and Keep me signed in options are enabled.

      
SD-66364: Vulnerability while adding CI in CMDB API.

     
Behavior change in 9312

     

      
In an SSO-enabled environment, the Keep me signed in option will be unavailable.
     
     

      
Please refer to the below link for the steps to install the patch.
        

         https://www.manageengine.com/products/service-desk/service-packs.html#sp
        
        

         

        
        

         Regards,
        
        

         Edwin Vasantha Kumar
        
        

         Servicedesk Plus Team