ServiceDesk Plus-Enterprise - "Web page cannot be found"
Hello all,
We've recently purchased the Professional product. After installing and attempting to login using
http://localhost:8080 or
http://<remote server name>:8080, the url returns a 400.
Verified the following:
- Database created (SQL Server 2014) and able to connect from the ManageEngine server.
- Port 8080 is open and accessible from a remote connection to the ManageEngine server on TCP.
- ManageEngine service is running.
What are we missing?
The wrapper.log file looks clean, contents below:
-------------------------------------------------------------
STATUS | wrapper | 2015/06/10 13:21:16 | ManageEngine ServiceDesk Plus service installed.
STATUS | wrapper | 2015/06/10 13:23:09 | Starting the ManageEngine ServiceDesk Plus service...
STATUS | wrapper | 2015/06/10 13:23:09 | --> Wrapper Started as Service
STATUS | wrapper | 2015/06/10 13:23:09 | Java Service Wrapper Professional Edition 64-bit 3.5.15
STATUS | wrapper | 2015/06/10 13:23:09 | Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2015/06/10 13:23:09 |
http://wrapper.tanukisoftware.com
STATUS | wrapper | 2015/06/10 13:23:09 | Licensed to Zoho Corporation Pvt. Ltd. for ManageEngine ServiceDesk Plus
STATUS | wrapper | 2015/06/10 13:23:09 |
STATUS | wrapper | 2015/06/10 13:23:10 | Launching a JVM...
INFO | jvm 1 | 2015/06/10 13:23:10 | WrapperManager: Initializing...
STATUS | wrapper | 2015/06/10 13:23:12 | ManageEngine ServiceDesk Plus started.
INFO | jvm 1 | 2015/06/10 13:23:20 | ServerContainer [CREATED]
INFO | jvm 1 | 2015/06/10 13:23:21 | ServerContainer [STARTED]
INFO | jvm 1 | 2015/06/10 13:23:21 |
INFO | jvm 1 | 2015/06/10 13:23:21 | Server Started.
INFO | jvm 1 | 2015/06/10 13:23:21 | Please connect your client at
http://localhost:8080