What's new in ServiceDesk Plus - MSP build 8207?

Enhancements made

• Account Manager:
  • Able to view all requests,problems,changes and assets created in his account
  • Option to schedule or run reports
• Option to create custom filter for viewing requests
• MSPSDP-2980: Worklog description field size increased
• MSPSDP-5142: MSP address and Account address are included in the billing report
• MSPSDP-6768: Option to disable auto-fill of start time and end time when adding worklog(s)
• MSPSDP-6476: WorkLog Additional cost: Option to pre-register WorkLog Additional cost items that can be used in Billing enabled Request's WorkLog Additional cost
• MSPSDP-6812: Option to schedule a status change from on-hold to in-progress through on-hold schedule
  

Issues Fixed

• MSPSDP-5310: Average values are not displayed as exact float values in Reports
• MSPSDP-6650: Work log total cost does not reflect for few technicians in worklog and bill generated
• MSPSDP-6701: Warning message shown wrongly when request closing rule is executed
• MSPSDP-6727: Save and Add New WorkLog not working
• MSPSDP-6728: Enabling Notification rule for a single Account is reflecting for All Accounts in Professional Edition
• MSPSDP-6730: If all the worklog(s) in a request is Non-Billable, then the bill can not be generated due to an exception
• MSPSDP-6761: Technicians are not populated automatically when adding worklog(s)
• MSPSDP-6773: In Chrome, Notes are missing in request detailed view