MSPs now have an ITIL ready helpdesk!

With the newly released Enterprise Edition, MSPs can now manage Problems & Changes for different accounts. The Enterprise Edition contains all features from the Professional edition as well as Problem and Change Management in addition to other ITIL features like 'Impact', 'Priority Matrix' and 'Change Advisory Board' to name a few.

You can visit our website for more details about these features by following this link http://www.manageengine.com/products/service-desk-msp/index.html

The demo is available at this link http://demo.servicedeskplusmsp.com

You can download the product for a 30 day trial from this link  http://www.manageengine.com/products/service-desk-msp/download.html

Pricing for the Enterprise Edition is available at this page  http://www.manageengine.com/products/service-desk-msp/store.html

We have also made critical fixes with respect to SMTP authentication in this release. So, we request our existing customers to upgrade to this release. The service pack for upgradation is also available in the download page.

Existing customers also have an option to move to the Enterprise Edition by upgrading with the service pack and applying the  Enterprise Edition license. You can get in touch with our sales team at  sales(at)manageengine(dot)com for more details regarding the license.

For any questions during evaluation, get in touch with us at   eval(at)manageengine(dot)com