We released SDP MSP - Hotfix Build 8311.

Users who are in 8300 can download the service pack from  here and upgrade to our latest build (8311).  Other users refer the Migration path table available here  and upgraded to our latest build 8311.

You can also know the issues fixed and enhancements from our  Read me .

What's new in ServiceDesk Plus - MSP build 8311 ?

Issues Fixed

• MSPSDP-6876 : Newly created Holiday's date's are wrongly shown in Holiday list view.
• MSPSDP-6933 : Unable to map account additional field while importing account through csv.
• MSPSDP-6982 : Worklog end time shows extra minute from the current time is fixed.
• MSPSDP-7043 : Business rule is not working if the criteria is "Subject begins with".
• MSPSDP-7120 : Deleting the support group from copy site settings deletes the support group from Default settings as well in upgraded installation.
• MSPSDP-7487 : Notification is not sent to technician when a ticket is assigned through iPhone app / API.
• MSPSDP-7629 : MAC OS 10.9 and above version's software's details are not properly listed post scan.
• MSPSDP-7740 : Wrong workstation count is shown in custom query report bar chart.
• MSPSDP-7768 : When default template is having an additional field, then error throws while creating a request through API.
• MSPSDP-7879 : SSL handshake failure while connecting from Remote AE to MSP.
• MSPSDP-7983 : Account additional field's value is getting wiped while updating the account via servlet API.
• MSPSDP-7987 : Unable to import requester through scheduled CSV Import.
• MSPSDP-7992 : Unable to import accounts from Quick Books in certain cases.
• MSPSDP-8054 : "Email me before" option present in task is not working.

Please contact our support at sdpmsp@manageengine.com for any assistance. We will be glad to assist you.

PS : Please provide your email address in our "Help-> About" page present in the top right of the product user interface, so that you will get notified whenever there is a release.

Thanks

Santhosh

Head of Quality Assurance and Support Team

ManageEngine ServiceDesk Plus MSP Team

Refer here for : Issues Fixed | Road Map Features | Useful Documents