Hi everyone,
Can i create an SLA by group?
I have more than one group on the same Site, Application, SAP and Infrastructure and need SLA per group.
It's possible?
I just got SLA through SITE, but that does not solve my problem.
And creating rules is a big problem because we use the same category to work on the servers, applications work on the same server than as infrastructure and SAP.
anyone can help me?
Thanks alot!