SLA Report

SLA Report

Hi Guys,

I need some help creating a report like this...

Backlog Report

 

 

 

 

 

 

 

Dec-14

Jan-15

Feb-15

Mar-15

Apr-15

May-15

Jun-15

Open 

540

410

294

287

413

532

634

Opened

5313

5090

5328

4666

4235

5572

767

Closed

5443

5206

5335

4540

4116

5470

790

Request Backlog

410

294

287

413

532

634

611

I have Opened & Closed by month. 

Will be great if the report shows 12 months before the last month.

I'm running SDP Enterprise 9.1 using MSSQL.


Thanks a lot for your help.

Gustavo

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