Software Deployment Gets Integrated with ServiceDesk Plus
Hello,
The Software Deployment module of Desktop Central now gets integrated with ServiceDesk Plus. This means, the HelpDesk technicians will be able to deploy software applications to user computers from the ServiceDesk Plus console. To enable this integration the following pre-requisites have to be met:
- Customers should have installed both ServiceDesk Plus and Desktop Central in their network
- The ServiceDesk Plus version should be 8.0 and Desktop Central version should be build #70123 or above
- The Software Deployment feature should have been enabled in Desktop Central (configuration: Admin --> ServiceDesk Settings)
- The respective software packages should have been added in Desktop Central (Software Deployment --> Add Packages)
Contact our support team for any assistance.
Cheers!
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