Software type cannot be changed

Software type cannot be changed

Hi,

We tried to change the software type from "managed" to "excluded" without success.  The software still in the managed category.

We also tried to delete the software but we are getting an error saying:

Failed: Exception while deleting software. 

Causes: 1.Software licenses received from PO.

2. Software having licensed installation.

3. Software is a member of suite. 

None of them is true.

Does someone experienced this situation and found a way to excluded or delete a software?
Regards

              New to ADManager Plus?

                New to ADSelfService Plus?