Hello Team,
Is there any future plans to edit the "Subcategory" with free text?
I suggest if we can only allow it to the "Subcategory" field, once entered and hit enter, I get a pop-up window with all that applies for this "Subcategory" from Categories and Items, then I can choose the row that fits.
Please let me know if you need more clarification... but I think this feature will really help everyone to achieve what they're looking for... Technician and Requester.
Kind Regards,
GS